In today’s fast-paced and interconnected world, the ability to perform maintenance operations in real-time from the field using mobile apps on smartphones and tablets is a game-changer for international companies. GIV’s advanced maintenance system offers unprecedented versatility and flexibility, ensuring employees can access and manage their work efficiently, regardless of their physical location.
Maintenance tasks in local and international organizations often suffer delays due to cumbersome processes of issue reporting and information access via desktop computers. This inefficiency results in longer SLA times and suboptimal customer service.
GIV’s system allows seamless work from various devices globally, but its core strength lies in customizing information and interfaces to meet each user’s specific needs. By maintaining a highly versatile and flexible design, employees only see information relevant to their roles, according to organizational requirements. This personalized approach significantly boosts productivity and reduces errors.
Additionally, employees can report their work directly from their mobile devices, eliminating the need to return to a desktop computer for data entry. This streamlines workflows and enables real-time updates.
The system’s multilingual support ensures that employees worldwide can choose their preferred language, fostering a more inclusive work environment. For example, tasks reported by employees in Japan can be analyzed and processed by employees in Israel. The user-friendly interface also supports time reporting, item dispensing, image scanning, and viewing documents, including CAD files and professional diagrams, directly from mobile devices. This comprehensive functionality ensures employees have all the necessary tools at their fingertips, enhancing their efficiency in performing maintenance tasks.
For GIV’s clients, integrating mobile phones and tablets into routine maintenance activities has revolutionized task management, particularly for international organizations with employees in multiple countries. GIV’s personalized and flexible system, along with multilingual support and advanced features, has led to higher productivity and satisfaction among employees and managers.
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Based on HxGN EAM platform, by Hexagon.
